Privacy Policy
Last updated: 26 September 2026
This policy explains how Spectra Pack Machines uses information submitted through this website and limited measurement data generated when visitors use it.
Information you choose to provide
Enquiry, quotation, meeting and chat forms may collect your name, business email, phone number, company, product or machine requirement, delivery location and the message you submit. We use this information to respond, prepare recommendations or quotations, schedule discussions and provide support.
Website measurement and advertising
When enabled with your consent, the site may use Google Analytics, Google Tag Manager, Google Ads and Microsoft Advertising (Bing UET) and Meta Pixel measurement to understand page usage and whether campaigns generate enquiries. Events may include page views, catalog downloads and clicks on WhatsApp, phone, email, forms or meeting actions. We do not send form names, email addresses, phone numbers or message text to analytics platforms. Microsoft explains its handling of this measurement data in its Privacy Statement.
When a Meta Pixel is configured and you allow measurement, Meta receives page views, confirmed enquiry and meeting events, and contact clicks. Its tag may receive the page URL, browser information and advertising cookies. We disable automatic event configuration and do not supply form fields for advanced matching. See Meta's Privacy Policy. You can withdraw permission using Privacy choices in the footer.
Attribution data
An enquiry may include campaign values such as source, medium, campaign, landing page, referrer and advertising click identifiers. These help us understand which marketing generated a genuine business enquiry. First and latest campaign context can accompany a form you submit; it is stored across visits for up to 90 days only when you allow analytics. You can change analytics preferences from the cookie controls shown on the website.
Service providers and security
We use hosting, database, email, spam-protection and analytics providers to operate the website. Access to enquiry data is restricted to authenticated administrators and assigned sales employees. The CRM records assignments, follow-ups and staff communication activity. WhatsApp and phone actions open the relevant app; email may be sent through our configured email provider. We apply reasonable technical and organizational safeguards, but no internet transmission or storage system is completely risk-free.
Retention and your choices
We keep business enquiries for as long as reasonably needed to respond, maintain service records and meet legitimate operational or legal requirements. You may ask us to correct or delete information, subject to records we must retain. Withdrawing analytics consent does not remove an enquiry you intentionally submitted.
Contact us
For a privacy question or data request, email info@spectrapackmachines.com or use our contact page. We may verify the requester before changing a record.